Customer care

Great customer care is at the heart of what we do

Nicola Smith
Nicola Smith; Head of Customer Care

We maintain excellent relationships with all our customers. By providing consistent, professional communication and attention to detail we ensure that customers are looked after at every stage of the project.

We have even developed technologies to manage and exceed customer expectations by being able to track and monitor every stage of project management. We have a 24/7 servicing team who are ready to answer any customer queries at at time, day or night.

The WPS Customer Care team follow up all new installations with a customer feedback survey to ensure everything is working as it should, and if there are any queries they will be ironed out immediately.

customer-care-office
The Customer Care team at WPS

If you would like to contact our Customer Care Department, please email:

nicola@whitesplumbing.co.uk

Accredited to ISO9001 standards, our customer care team is well trained to follow procedures we have set up to meet this mark of quality standard.